Payment Policy

At Youressentialz, we strive to provide a secure and seamless payment process. Below are the detailed terms governing payments on our platform.

  • Accepted Payment Methods:

    • Credit and Debit Cards: Visa, Mastercard, American Express, and Discover.

    • Digital Wallets: PayPal, Apple Pay, and Google Pay.

  • Payment Security:

    • All transactions are processed securely using SSL (Secure Sockets Layer) encryption to protect your payment and personal information.

    • We do not store your payment details. Payment information is securely processed through trusted third-party payment gateways.

  • Payment Timing:

    • Payment is required in full at the time of checkout. Orders will not be processed or shipped until payment has been successfully completed.

  • Payment Issues:

    • If your payment fails, you will be notified immediately at checkout. Please double-check your card details or try an alternative payment method.

    • For assistance with payment issues, contact our customer service team at contact@youressentialz.com.

  • Currency:

    • All transactions are processed in USD (United States Dollar).

  • Fraud Prevention:

    • We reserve the right to verify any payment to prevent fraud. This may include contacting you for additional information or proof of identity.

    • Suspicious or fraudulent orders may be canceled at our discretion.

  • Refunds and Credits:

    • Refunds are issued to the original payment method. Please allow 7-10 business days for the funds to appear in your account, depending on your bank or card issuer.

    • Store credits, if applicable, will be issued as digital vouchers for future purchases.

  • Taxes and Fees:

    • Applicable taxes are calculated and displayed during checkout based on your shipping address.

    • Customers are responsible for any additional charges, such as customs duties, applicable to international orders.

  • Billing Address:

    • The billing address provided must match the address on file with your payment method. Mismatched billing information may result in delays or order cancellation.